Top 10 Marketing Automation Software Platforms Compared

By Sheila Morgan | Published: 2025-04-01 | Category: Marketing Automation Software

About Marketing Automation Software

Marketing automation software helps businesses streamline, automate, and measure marketing tasks and workflows. It enables personalized customer journeys across multiple channels like email, social media, and websites.

Scoring Criteria

  • Ease of Use
  • Feature Set
  • Integration Capabilities
  • Customer Support
  • Value for Money

The Best Marketing Automation Software

Omnisend #10

Omnisend

By Omnisend

An e-commerce-focused marketing automation platform offering email, SMS, push notifications, and strong segmentation.

Platforms & Use Cases

Platforms: Web

Best For: E-commerce (SMB to Mid-Market), DTC Brands

Key Features

  • Omnichannel Automation: Combine Email, SMS, and Web Push Notifications in single automation workflows. (High)
  • E-commerce Integration: Deep integration with Shopify, BigCommerce, WooCommerce etc., for personalized campaigns. (Very High)
  • Segmentation: Segment audiences based on shopping behavior, campaign engagement, and profile data. (High)
  • Email Marketing: Drag-and-drop builder, templates, A/B testing, campaign booster. (High)
  • Forms & Popups: Various signup forms (popups, landing pages, wheel of fortune) for list building. (Medium)

Scorecard (Overall: 8.2 / 10.0)

Customer Support 8.0
Ease of Use 8.0
Feature Set 8.0
Integration Capabilities 9.0
Value for Money 8.0

Pricing

Free

Contact Vendor

  • Up to 250 contacts
  • Email campaigns
  • Basic segmentation
  • Popups & Forms

Limitations: Send limits (500 emails/mo), Omnisend branding, Limited features

Standard

$16.00 / Monthly

  • Based on contact count
  • Email automation
  • SMS campaigns
  • Audience segmentation

Limitations: Send limits based on plan price, Limited SMS credits

Pro

$59.00 / Monthly

  • Includes Standard features
  • Web Push Notifications
  • Advanced reporting
  • Higher send limits
  • Free SMS credits

Limitations: Contact tiers

Pros

  • + Excellent for e-commerce
  • + Strong omnichannel capabilities (Email, SMS, Push)
  • + User-friendly interface
  • + Good value pricing structure
  • + Helpful e-commerce specific features

Cons

  • - Primarily focused on e-commerce, less ideal for B2B
  • - Reporting could be more advanced on lower tiers

Verdict

"A top contender for e-commerce businesses looking for powerful, easy-to-use omnichannel automation."
Keap (formerly Infusionsoft) #9

Keap (formerly Infusionsoft)

By Keap

Combines CRM, marketing automation, and sales automation, specifically designed for service-based small businesses.

Platforms & Use Cases

Platforms: Web, iOS, Android

Best For: Small Businesses, Service Providers, Consultants, Coaches

Key Features

  • CRM & Pipeline Management: Centralized contact management and visual sales pipeline. (High)
  • Marketing & Sales Automation: Campaign builder for automating lead capture, follow-up, and tasks. (High)
  • Appointments & Scheduling: Built-in scheduling tool that integrates with campaigns. (High)
  • Invoicing & Payments: Create and send invoices, process payments directly within the platform. (Medium)
  • Landing Pages: Build simple landing pages for lead capture. (Medium)

Scorecard (Overall: 7.4 / 10.0)

Customer Support 8.0
Ease of Use 7.0
Feature Set 8.0
Integration Capabilities 7.0
Value for Money 7.0

Pricing

Pro

$159.00 / Monthly (billed annually)

  • CRM
  • Marketing/Sales automation
  • Appointments
  • Email marketing
  • Landing pages

Limitations: Contact/user limits

Max

$229.00 / Monthly (billed annually)

  • Includes Pro features
  • Lead scoring
  • Analytics
  • Recurring payments

Limitations: Contact/user limits

Max Classic (Infusionsoft)

Contact Vendor

  • Most advanced automation
  • Customizable dashboards
  • Shopping cart/order forms

Limitations: Older interface, Higher price

Pros

  • + Strong CRM and sales pipeline features
  • + Powerful automation campaign builder (especially Max Classic)
  • + Good support and coaching options
  • + Tailored for service businesses

Cons

  • - Can be expensive for very small businesses
  • - Learning curve, particularly for Max Classic
  • - Interface feels dated in some areas (Max Classic)

Verdict

"A robust CRM and automation platform ideal for established small service businesses needing to automate sales and marketing processes."
GetResponse #8

GetResponse

By GetResponse

Offers email marketing, marketing automation, landing pages, conversion funnels, and webinar hosting capabilities.

Platforms & Use Cases

Platforms: Web

Best For: SMBs, E-commerce, Online Marketers, Entrepreneurs

Key Features

  • Marketing Automation: Visual workflow builder with conditions, actions, and filters. (Medium)
  • Conversion Funnels: Pre-built funnel templates for lead generation, sales, and webinars. (High)
  • Webinar Hosting: Integrated platform for hosting live and on-demand webinars. (High)
  • Email Marketing: Autoresponders, list management, A/B testing, and analytics. (High)
  • Website Builder: AI-driven website builder integrated with marketing tools. (Medium)

Scorecard (Overall: 7.6 / 10.0)

Customer Support 7.0
Ease of Use 8.0
Feature Set 8.0
Integration Capabilities 7.0
Value for Money 8.0

Pricing

Free

Contact Vendor

  • Up to 500 contacts
  • Basic email
  • Website builder
  • Forms & Popups

Limitations: Contact/feature limits

Email Marketing

$15.58 / Monthly (billed annually)

  • Autoresponders
  • Basic segmentation
  • Landing pages

Limitations: Contact tiers, No automation builder

Marketing Automation

$48.38 / Monthly (billed annually)

  • Automation builder
  • Webinars (100 attendees)
  • Advanced segmentation
  • Sales funnels

Limitations: Contact tiers

Ecommerce Marketing

$97.58 / Monthly (billed annually)

  • E-commerce features
  • Abandoned cart recovery
  • Promo codes
  • Product recommendations

Limitations: Contact tiers

Pros

  • + All-in-one platform with unique features (webinars, conversion funnels)
  • + Competitive pricing
  • + User-friendly interface
  • + Generous free plan

Cons

  • - Automation could be more robust
  • - Integration options not as extensive as some leaders
  • - Deliverability rates sometimes questioned

Verdict

"A versatile platform offering good value, particularly strong for marketers utilizing webinars and pre-built conversion funnels."
Brevo (Sendinblue) #7

Brevo (Sendinblue)

By Brevo

An all-in-one digital marketing platform offering email, SMS, chat, CRM, and marketing automation at competitive price points.

Platforms & Use Cases

Platforms: Web

Best For: SMBs, Startups, Agencies, Budget-conscious businesses

Key Features

  • Marketing Automation: Workflow editor for automating email sequences, lead scoring, and contact updates. (Medium)
  • Email & SMS Marketing: Design and send email/SMS campaigns, transactional emails. (High)
  • CRM: Built-in CRM to manage contacts and track interactions. (Medium)
  • Transactional Emails: Reliable delivery for transactional messages (password resets, order confirmations). (High)
  • Chat & Landing Pages: Live chat widget for websites and landing page builder. (Medium)

Scorecard (Overall: 7.6 / 10.0)

Customer Support 7.0
Ease of Use 8.0
Feature Set 7.0
Integration Capabilities 7.0
Value for Money 9.0

Pricing

Free

Contact Vendor

  • Up to 300 emails/day
  • CRM
  • Basic automation
  • Email templates

Limitations: Daily send limit, Brevo branding, Limited features

Starter

$25.00 / Monthly

  • No daily sending limit
  • Basic reporting
  • Email support

Limitations: Send volume tiers, Brevo branding (optional removal)

Business

$65.00 / Monthly

  • Marketing automation
  • A/B testing
  • Landing pages
  • Phone support

Limitations: Send volume tiers, User limits

BrevoPlus

Contact Vendor

  • Advanced security
  • Enterprise features
  • Dedicated support

Limitations: Custom pricing

Pros

  • + Competitive pricing, especially the free tier
  • + Good range of features (Email, SMS, Chat, CRM)
  • + Strong transactional email service
  • + Easy to use interface

Cons

  • - Automation features less advanced than some competitors
  • - Fewer native integrations compared to leaders
  • - Reporting could be more robust

Verdict

"A strong contender for SMBs looking for an affordable all-in-one marketing platform with solid core features."
Mailchimp #6

Mailchimp

By Intuit Mailchimp

A popular email marketing platform that has expanded into an all-in-one marketing platform with automation, landing pages, and CRM features.

Platforms & Use Cases

Platforms: Web, iOS, Android

Best For: SMBs, Startups, E-commerce, Bloggers, Non-profits

Key Features

  • Email Marketing: User-friendly email builder, templates, A/B testing, and reporting. (High)
  • Marketing Automation: Pre-built and custom automation workflows for welcome series, abandoned carts, etc. (Medium)
  • Landing Pages & Websites: Build simple landing pages and basic websites. (Medium)
  • Audience Management: Segmentation, tags, predicted demographics, and basic CRM functionality. (Medium)
  • Creative Assistant: AI-powered tool to help design on-brand marketing assets. (Medium)

Scorecard (Overall: 7.8 / 10.0)

Customer Support 7.0
Ease of Use 9.0
Feature Set 7.0
Integration Capabilities 8.0
Value for Money 8.0

Pricing

Free

Contact Vendor

  • Basic email
  • Limited automation
  • CRM
  • Forms & Landing Pages

Limitations: Mailchimp branding, Contact/send limits, Limited support

Essentials

$13.00 / Monthly

  • Email templates
  • A/B testing
  • Basic automation journeys
  • 24/7 support

Limitations: Contact tiers, Limited journeys

Standard

$20.00 / Monthly

  • Advanced audience insights
  • Multi-step journeys
  • Send time optimization
  • Behavioral targeting

Limitations: Contact tiers

Premium

$350.00 / Monthly

  • Advanced segmentation
  • Multivariate testing
  • Comparative reporting
  • Phone support

Limitations: Contact tiers

Pros

  • + Very easy to use, great UI
  • + Good starting point for beginners
  • + Generous free plan
  • + Wide range of templates
  • + Good mobile app

Cons

  • - Automation capabilities less advanced than competitors
  • - Pricing can increase significantly with list size
  • - Support limitations on lower tiers

Verdict

"An excellent choice for small businesses and beginners needing user-friendly email marketing with basic automation capabilities."
Klaviyo #5

Klaviyo

By Klaviyo

A marketing automation platform specializing in e-commerce, offering deep integrations with platforms like Shopify, Magento, and BigCommerce.

Platforms & Use Cases

Platforms: Web

Best For: E-commerce (all sizes), DTC Brands, Retail

Key Features

  • E-commerce Automation: Pre-built workflows for abandoned cart recovery, browse abandonment, welcome series, post-purchase follow-ups. (Very High)
  • Deep Data Integration: Syncs historical and real-time customer data from e-commerce platforms. (Very High)
  • Segmentation: Advanced segmentation based on purchase history, browsing behavior, predictive analytics. (High)
  • Email & SMS Marketing: Combined email and SMS campaigns within single workflows. (High)
  • Reporting: E-commerce focused reporting, tracking revenue attribution from campaigns. (High)

Scorecard (Overall: 8.2 / 10.0)

Customer Support 8.0
Ease of Use 8.0
Feature Set 8.0
Integration Capabilities 9.0
Value for Money 8.0

Pricing

Free

Contact Vendor

  • Up to 250 contacts
  • Email marketing
  • Basic segmentation
  • Limited support

Limitations: Contact/send limits, Limited features

Email

$20.00 / Monthly

  • Based on contact/send volume
  • A/B testing
  • Advanced segmentation
  • Chat/Email support

Limitations: Pay per contact/send volume

Email and SMS

$35.00 / Monthly

  • Combines Email pricing with SMS credits
  • SMS campaigns
  • SMS automation

Limitations: Pay per contact/send volume + SMS credits

Pros

  • + Excellent for e-commerce businesses
  • + Deep integrations with e-commerce platforms
  • + Powerful segmentation and personalization
  • + Combined email and SMS
  • + Scalable pricing based on usage

Cons

  • - Less suited for non-e-commerce B2B
  • - Can become costly with large contact lists or high send volumes

Verdict

"The leading marketing automation platform for e-commerce businesses seeking to leverage customer data for personalized marketing."
Salesforce Marketing Cloud Account Engagement (Pardot) #4

Salesforce Marketing Cloud Account Engagement (Pardot)

By Salesforce

Salesforce's B2B marketing automation solution, tightly integrated with Sales Cloud, focusing on lead generation and sales alignment.

Platforms & Use Cases

Platforms: Web

Best For: Mid-Market, Enterprises, B2B, Salesforce Users

Key Features

  • Lead Nurturing & Scoring: Automated lead grading and scoring based on engagement and profile data. (Very High)
  • Email Marketing Automation: Build automated email campaigns triggered by prospect actions or data. (High)
  • Salesforce Integration: Deep, native integration providing seamless data flow between marketing and sales. (Very High)
  • Reporting & Analytics: Track campaign performance, lifecycle funnel, and ROI within Salesforce. (High)
  • Engagement Studio: Visual builder for creating sophisticated, branching nurture programs. (High)

Scorecard (Overall: 8.0 / 10.0)

Customer Support 8.0
Ease of Use 7.0
Feature Set 9.0
Integration Capabilities 10.0
Value for Money 6.0

Pricing

Growth

$1250.00 / Monthly (billed annually)

  • Email marketing
  • Lead nurturing
  • Lead scoring/grading
  • ROI reporting

Limitations: Feature caps, Limited automation rules

Plus

$2750.00 / Monthly (billed annually)

  • Advanced email analytics
  • A/B testing
  • Google Ads integration
  • API access

Limitations: Feature caps

Advanced

$4400.00 / Monthly (billed annually)

  • Einstein AI features
  • Predictive lead scoring
  • Dedicated IP
  • Business Units

Limitations: Feature caps

Premium

$15000.00 / Monthly (billed annually)

  • Premier support
  • Personalized setup
  • Higher limits

Limitations: Highest cost

Pros

  • + Best-in-class Salesforce integration
  • + Powerful B2B features
  • + Strong analytics capabilities
  • + Robust lead management

Cons

  • - Expensive, especially for smaller businesses
  • - Primarily beneficial for existing Salesforce Sales Cloud users
  • - UI can be less intuitive than competitors

Verdict

"The go-to choice for businesses heavily invested in the Salesforce ecosystem needing powerful B2B automation aligned with sales."
Adobe Marketo Engage #3

Adobe Marketo Engage

By Adobe

A comprehensive, enterprise-focused marketing automation platform designed for complex B2B marketing strategies and lead management.

Platforms & Use Cases

Platforms: Web

Best For: Mid-Market, Enterprises, B2B, Complex Sales Cycles

Key Features

  • Lead Management: Advanced lead scoring, nurturing, routing, and lifecycle management. (Very High)
  • Email & Campaign Management: Sophisticated email marketing, A/B/n testing, dynamic content, and program management. (High)
  • Marketing Analytics: Deep analytics, ROI reporting, multi-touch attribution models. (Very High)
  • Personalization: Web personalization, predictive content, and account-based marketing (ABM) features. (High)
  • Salesforce Integration: Robust, native integration with Salesforce CRM. (Very High)

Scorecard (Overall: 7.8 / 10.0)

Customer Support 8.0
Ease of Use 6.0
Feature Set 10.0
Integration Capabilities 9.0
Value for Money 6.0

Pricing

Growth

Contact Vendor

  • Core automation
  • Email
  • Landing pages
  • Lead scoring

Limitations: Contact database size limits, Feature restrictions

Select

Contact Vendor

  • Advanced nurturing
  • Web personalization
  • Marketing analytics

Limitations: Contact database size limits

Prime

Contact Vendor

  • Predictive audiences
  • Advanced journey analytics
  • ABM

Limitations: Contact database size limits

Ultimate

Contact Vendor

  • Full suite
  • Email deliverability package
  • Sandbox

Limitations: Highest tier

Pros

  • + Extremely powerful and feature-rich
  • + Highly customizable
  • + Excellent analytics and reporting
  • + Strong ABM capabilities
  • + Deep Salesforce integration

Cons

  • - Very expensive
  • - Steep learning curve
  • - Complex setup and maintenance
  • - Less intuitive UI compared to others

Verdict

"A market leader for large enterprises with complex marketing needs and the resources to manage its complexity and cost."
ActiveCampaign #2

ActiveCampaign

By ActiveCampaign

Combines email marketing, marketing automation, sales automation, and CRM, focusing on personalized customer experiences.

Platforms & Use Cases

Platforms: Web, iOS, Android

Best For: SMBs, E-commerce, B2B, B2C, Agencies

Key Features

  • Visual Automation Builder: Intuitive drag-and-drop interface for creating complex automation workflows. (Very High)
  • Email & SMS Marketing: Segmented campaigns, broadcast emails, triggered emails, and SMS messaging. (High)
  • CRM & Sales Automation: Manage deals, contacts, and automate sales processes. (High)
  • Site Tracking & Event Tracking: Monitor website visitor behavior and trigger automations based on actions. (High)
  • Machine Learning: Features like predictive sending and win probability for deals. (Medium)

Scorecard (Overall: 8.6 / 10.0)

Customer Support 8.0
Ease of Use 8.0
Feature Set 9.0
Integration Capabilities 9.0
Value for Money 9.0

Pricing

Lite

$29.00 / Monthly (billed annually)

  • Email marketing
  • Basic automation
  • Forms
  • Segmentation

Limitations: ActiveCampaign branding (forms), Limited users/features

Plus

$49.00 / Monthly (billed annually)

  • CRM
  • Landing pages
  • Advanced automation
  • Integrations

Limitations: Contact tiers, Feature limits

Professional

$149.00 / Monthly (billed annually)

  • Site messaging
  • Predictive sending
  • Split automations
  • Attribution

Limitations: Contact tiers

Enterprise

Contact Vendor

  • Custom reporting
  • Dedicated support
  • HIPAA compliance options

Limitations: Custom pricing

Pros

  • + Powerful and flexible automation capabilities
  • + Integrated CRM
  • + Good value for features offered
  • + Strong focus on personalization

Cons

  • - Interface can feel cluttered at times
  • - Reporting could be more advanced on lower tiers

Verdict

"An excellent choice for SMBs needing sophisticated automation and CRM features without the enterprise price tag, offering great flexibility."
#1

View Top Ranked Software

Watch a short ad to unlock the details for the #1 ranked software.

HubSpot Marketing Hub #1

HubSpot Marketing Hub

By HubSpot

An all-in-one inbound marketing, sales, and service platform with a powerful CRM at its core, offering extensive marketing automation capabilities.

Platforms & Use Cases

Platforms: Web, iOS, Android

Best For: SMBs, Mid-Market, Enterprises, B2B, B2C

Key Features

  • Workflow Automation: Build visual workflows for email nurturing, lead scoring, internal notifications, and data management. (High)
  • Email Marketing: Design, send, and analyze personalized email campaigns with A/B testing and automation triggers. (High)
  • Lead Management & Scoring: Capture, track, score, and nurture leads throughout the funnel. (High)
  • Landing Pages & Forms: Create optimized landing pages and forms without coding. (High)
  • CRM Integration: Seamlessly integrated with HubSpot's free CRM for a unified customer view. (Very High)

Scorecard (Overall: 9.0 / 10.0)

Customer Support 9.0
Ease of Use 9.0
Feature Set 9.0
Integration Capabilities 10.0
Value for Money 8.0

Pricing

Free Tools

Contact Vendor

  • Basic email marketing
  • Forms
  • Contact management
  • Limited automation

Limitations: HubSpot branding, Limited contacts/features

Starter

$18.00 / Monthly (billed annually)

  • Simple automation
  • Landing pages
  • Ad management
  • List segmentation

Limitations: Limited workflow complexity, Contact tiers

Professional

$800.00 / Monthly (billed annually)

  • Omnichannel marketing automation
  • A/B testing
  • Custom reporting
  • Campaign management

Limitations: Contact tiers

Enterprise

$3600.00 / Monthly (billed annually)

  • Advanced automation
  • Predictive lead scoring
  • Adaptive testing
  • Partitioning

Limitations: Contact tiers

Pros

  • + Comprehensive feature set
  • + Excellent user interface
  • + Strong integration ecosystem
  • + Scalable plans
  • + Free CRM included

Cons

  • - Can become expensive at higher tiers
  • - Steeper learning curve for advanced features

Verdict

"A top-tier, all-in-one platform ideal for businesses seeking growth, offering scalability from free tools to enterprise-level automation."
Sheila Morgan

Written By

Sheila Morgan

UX & Community Manager

Final Thoughts

The marketing automation landscape offers diverse solutions catering to different needs, from comprehensive all-in-one platforms like HubSpot to specialized tools like Klaviyo for e-commerce or enterprise powerhouses like Marketo. Key differentiators include ease of use, depth of automation features, CRM integration, channel support (email, SMS, social), analytics capabilities, and pricing models. Choosing the right platform depends heavily on business size, industry focus (B2B vs. B2C/E-commerce), technical expertise, budget, and integration requirements, especially with CRM systems.

🏆 Best Overall HubSpot Marketing Hub
💲 Best Value ActiveCampaign
✨ [Klaviyo] Best for E-commerce due to deep platform integrations and tailored automation features.