Top 10 Hosted Email Providers Comparison

By Unknown Author | Published: 2023-10-27 | Category: Hosted Email Providers

About Hosted Email Providers

Hosted email providers offer professional email services using a custom domain name (e.g., [email protected]), managing the server infrastructure, security, and maintenance. These services typically include webmail access, mobile compatibility, spam filtering, and varying levels of storage and collaboration tools.

Scoring Criteria

  • Features & Integration
  • Security & Privacy
  • Reliability & Uptime
  • Ease of Use & Management
  • Customer Support
  • Value for Money

The Best Hosted Email Providers

Intermedia Hosted Exchange #10

Intermedia Hosted Exchange

By Intermedia

Managed Microsoft Exchange email service focusing on high reliability, security, compliance, and J.D. Power-certified support.

Platforms & Use Cases

Platforms: Web (Outlook Web App), iOS, Android, Windows, macOS, IMAP/POP3/Exchange

Best For: Businesses needing managed Exchange, Organizations requiring high security and compliance (HIPAA, GDPR), Companies prioritizing premium support

Key Features

  • Hosted Microsoft Exchange: Full-featured Exchange without managing servers.
  • Security & Compliance: Advanced threat protection, email encryption, archiving, meets compliance standards.
  • 99.999% Uptime SLA: Financially backed service level agreement for reliability.
  • J.D. Power Certified Support: 24/7 premium technical support.
  • Migration Assistance: Full-service onboarding and migration.
  • Integrated Services: Optional bundles with SecuriSync backup, archiving, security.

Scorecard (Overall: 8.0 / 10.0)

Customer Support 9.0
Ease of Use & Management 7.0
Features & Integration 8.0
Reliability & Uptime 9.0
Security & Privacy 9.0
Value for Money 6.0

Pricing

Exchange Email

$7.49 / Per User/Month

  • Unlimited Mailbox Storage
  • Exchange features
  • ActiveSync
  • Basic spam/malware protection
  • 24/7 Support
Exchange Email + Archiving

$9.49 / Per User/Month

  • Everything in Exchange Email
  • Integrated Email Archiving
Unite Pro

$27.99 / Per User/Month

  • Exchange Email
  • SecuriSync Backup
  • Intermedia AnyMeeting Pro
  • Phone System

Pros

  • + Very high reliability (99.999% SLA)
  • + Strong focus on security and compliance
  • + Excellent, certified customer support
  • + Unlimited mailbox storage on base plan
  • + Managed service reduces IT burden

Cons

  • - Significantly more expensive than basic email or standard suites
  • - Complexity might be overkill for simple needs

Verdict

"A premium managed Exchange solution ideal for businesses that demand the highest levels of reliability, security, compliance, and support, and are willing to pay for a fully managed service."
Namecheap Private Email Logo #9

Namecheap Private Email

By Namecheap

Extremely affordable email hosting solution often bundled with domain registration, focusing on basic email needs.

Platforms & Use Cases

Platforms: Web, IMAP/POP3

Best For: Individuals, Micro-businesses, Budget-conscious users, Users primarily needing domain email

Key Features

  • Custom Domain Email: Basic email hosting with your domain.
  • Webmail Access: Functional interface for sending/receiving mail.
  • Anti-Spam Protection: Basic filtering included.
  • IMAP/POP Support: Use with third-party email clients.
  • Collaboration Tools (Higher Tiers): File sharing and collaborative tools on Pro/Ultimate.

Scorecard (Overall: 6.7 / 10.0)

Customer Support 6.0
Ease of Use & Management 7.0
Features & Integration 5.0
Reliability & Uptime 7.0
Security & Privacy 6.0
Value for Money 9.0

Pricing

Starter

$0.99 / Per Mailbox/Month (billed annually)

  • 1 Mailbox
  • 5 GB Email Storage
  • 2 GB File Storage
  • Anti-spam

Limitations: Limited storage

Pro

$2.41 / Per Mailbox/Month (billed annually)

  • 3 Mailboxes
  • 30 GB Email Storage
  • 15 GB File Storage
  • Mobile Sync Support
Ultimate

$3.82 / Per Mailbox/Month (billed annually)

  • 5 Mailboxes
  • 75 GB Email Storage
  • 30 GB File Storage
  • Premium features like Docs, Sheets, Presentation

Pros

  • + Extremely low cost
  • + Easy to set up, especially with Namecheap domains
  • + Decent webmail for basic use

Cons

  • - Very basic features on lower tiers
  • - Limited storage
  • - Fewer security features than premium providers
  • - Support can be basic

Verdict

"An unbeatable budget option for individuals or very small businesses needing simple custom domain email without advanced features. Excellent value if basic functionality is sufficient."
IceWarp #8

IceWarp

By IceWarp Ltd.

Comprehensive collaboration and communication suite offering email, team chat, documents, and conferencing as an alternative to major suites.

Platforms & Use Cases

Platforms: Web, iOS, Android, Windows, macOS, IMAP/POP3/Exchange ActiveSync

Best For: SMBs, Enterprises seeking alternatives, Organizations needing on-premise options

Key Features

  • Hosted Email & Calendaring: Business email with custom domains, shared calendars.
  • TeamChat: Persistent team messaging and collaboration.
  • Documents: Online document editing and storage.
  • Conferences: Integrated web/video conferencing.
  • Desktop Client: Optional unified desktop application.
  • On-Premise Option: Can be self-hosted for full control.

Scorecard (Overall: 7.2 / 10.0)

Customer Support 7.0
Ease of Use & Management 7.0
Features & Integration 8.0
Reliability & Uptime 7.0
Security & Privacy 7.0
Value for Money 7.0

Pricing

Lite

$2.50 / Per User/Month

  • 50 GB Email storage
  • 5 GB FileSync storage
  • WebClient
  • Mobile Sync
Standard

$3.90 / Per User/Month

  • 200 GB Email storage
  • 1 TB FileSync storage
  • TeamChat
  • Basic Conferences
Professional

$7.00 / Per User/Month

  • 500 GB Email storage
  • 5 TB FileSync storage
  • Documents
  • Full Conferences
  • Desktop Client

Pros

  • + Full collaboration suite
  • + Competitive pricing
  • + On-premise deployment available
  • + Good alternative to Google/Microsoft

Cons

  • - Less widely adopted than major players
  • - Interface might feel less polished to some
  • - Complexity increases with more features

Verdict

"A capable and feature-rich alternative to the dominant productivity suites, offering a good balance of email, chat, document editing, and conferencing at competitive prices, with the added flexibility of on-premise hosting."
Titan Email #7

Titan Email

By Titan

Modern business email platform often bundled with web hosting, designed for professionals and small businesses.

Platforms & Use Cases

Platforms: Web, iOS, Android, IMAP

Best For: Small Businesses, Freelancers, Entrepreneurs, Users buying bundled hosting/email

Key Features

  • Custom Domain Email: Professional email addresses.
  • Read Receipts: Track when your emails are opened.
  • Email Templates: Save and reuse frequently sent emails.
  • Follow-up Reminders: Get reminded to follow up on important emails.
  • Integrated Calendar: Schedule meetings and manage appointments.
  • Modern Interface: Clean and user-friendly webmail and mobile apps.

Scorecard (Overall: 7.2 / 10.0)

Customer Support 6.0
Ease of Use & Management 8.0
Features & Integration 7.0
Reliability & Uptime 7.0
Security & Privacy 7.0
Value for Money 8.0

Pricing

Business Pro

$2.00 / Per User/Month (Approx. Varies by reseller)

  • 50 GB Storage
  • Read Receipts
  • Email Templates
  • Follow-up Reminders
  • Calendar
  • Multi-account support
Business Premium

$2.45 / Per User/Month (Approx. Varies by reseller)

  • 100 GB Storage
  • All Pro Features
  • Priority Support

Pros

  • + Modern and intuitive interface
  • + Useful productivity features (read receipts, templates)
  • + Often very affordable when bundled
  • + Good mobile apps

Cons

  • - Support is often through the reseller (e.g., web host)
  • - Fewer integrations than larger suites
  • - Standalone availability and pricing can be less clear

Verdict

"A strong contender for small businesses and professionals looking for a modern email experience with useful productivity features, especially if bundled affordably with web hosting."
Rackspace Email #6

Rackspace Email

By Rackspace Technology

Reliable and affordable business email hosting focused on core email functionality and strong customer support.

Platforms & Use Cases

Platforms: Web, iOS, Android, IMAP/POP3/Exchange (optional)

Best For: Small Businesses, Users needing reliable basic email, Companies wanting strong support

Key Features

  • Professional Email: Custom domain email hosting.
  • Large Mailboxes: Starts at 25GB per mailbox.
  • Spam & Virus Protection: Multi-layered security scanning.
  • Webmail Access: Functional web interface with calendar and contacts.
  • Migration Assistance: Help migrating from previous providers.
  • Fanatical Support: Well-regarded 24/7/365 customer support.

Scorecard (Overall: 7.3 / 10.0)

Customer Support 8.0
Ease of Use & Management 7.0
Features & Integration 6.0
Reliability & Uptime 8.0
Security & Privacy 7.0
Value for Money 8.0

Pricing

Rackspace Email

$2.99 / Per Mailbox/Month

  • 25 GB Mailboxes
  • Custom domain
  • Webmail access
  • IMAP/POP
  • Spam/Virus protection
  • Support
Rackspace Email Plus

$3.99 / Per Mailbox/Month

  • Everything in Basic
  • 30GB Cloud Drive
  • ActiveSync compatibility
  • Desktop document compatibility
Hosted Exchange

$10.99 / Per Mailbox/Month

  • 100 GB Mailbox
  • Full Microsoft Exchange features
  • ActiveSync
  • Outlook license not included

Pros

  • + Affordable pricing
  • + Reliable service
  • + Excellent customer support
  • + Simple setup and management

Cons

  • - Basic webmail interface
  • - Lacks advanced collaboration tools found in suites
  • - Hosted Exchange option is pricier

Verdict

"A solid, no-frills hosted email solution for businesses that need reliable email with custom domains and prioritize excellent customer support over extensive collaboration features."
Proton Mail #5

Proton Mail

By Proton AG

Security-focused email service offering end-to-end encryption and anonymous sign-up, based in Switzerland.

Platforms & Use Cases

Platforms: Web, iOS, Android, IMAP/POP3 (via Bridge)

Best For: Privacy Advocates, Journalists, Users needing high security, Individuals and Businesses concerned with surveillance

Key Features

  • End-to-End Encryption: Emails between Proton users are automatically encrypted. PGP support for external communication.
  • Zero-Access Encryption: Proton cannot decrypt and read your emails.
  • Swiss Privacy Laws: Based in Switzerland, known for strong privacy protection.
  • Anonymous Sign-up: No personal information required to create an account.
  • Custom Domain Support: Available on paid plans.
  • Proton Suite: Includes Proton Calendar, Proton Drive (Beta), and Proton VPN (separate plans/bundle).

Scorecard (Overall: 7.5 / 10.0)

Customer Support 7.0
Ease of Use & Management 7.0
Features & Integration 6.0
Reliability & Uptime 8.0
Security & Privacy 10.0
Value for Money 7.0

Pricing

Free

Contact Vendor

  • 500 MB storage
  • 150 messages/day limit
  • Limited support

Limitations: No custom domain, Storage and message limits

Mail Plus

$4.99 / Per User/Month (billed annually: €3.99)

  • 15 GB total storage
  • 1 custom domain support
  • No sending limits
  • Priority support
Proton Unlimited

$12.99 / Per User/Month (billed annually: €9.99)

  • 500 GB total storage
  • 3 custom domains
  • 15 addresses
  • Includes Proton VPN, Calendar, Drive features

Pros

  • + Industry-leading security and privacy
  • + End-to-end encryption by default
  • + Based in privacy-friendly Switzerland
  • + Clean interface

Cons

  • - Limited collaboration features
  • - IMAP/POP3 requires a bridge application
  • - Storage can be less generous than mainstream providers

Verdict

"The go-to choice for users whose absolute top priority is email security and privacy, offering robust encryption and protection under Swiss law."
Fastmail #4

Fastmail

By Fastmail Pty Ltd

Independent, privacy-focused email provider known for its speed, clean interface, and robust webmail client.

Platforms & Use Cases

Platforms: Web, iOS, Android, IMAP/POP3/JMAP

Best For: Individuals, Professionals, Privacy-conscious users, Users wanting an alternative to Big Tech

Key Features

  • Custom Domain Support: Use your own domain for email addresses.
  • Ad-Free Experience: User privacy is prioritized; no email scanning for ads.
  • Powerful Webmail: Fast, feature-rich interface with keyboard shortcuts.
  • Masked Email: Generate unique aliases for online services via 1Password integration.
  • Calendars & Contacts: Integrated PIM features.
  • JMAP Support: Modern email protocol alternative to IMAP.

Scorecard (Overall: 8.0 / 10.0)

Customer Support 8.0
Ease of Use & Management 9.0
Features & Integration 7.0
Reliability & Uptime 9.0
Security & Privacy 8.0
Value for Money 7.0

Pricing

Basic

$3.00 / Per User/Month

  • 2 GB storage/user
  • Standard support
  • Calendar & Contacts sync
Standard

$5.00 / Per User/Month

  • 30 GB storage/user
  • Custom domain support
  • Masked Email
  • Push email
Professional

$9.00 / Per User/Month

  • 100 GB storage/user
  • Email retention archives
  • Admin controls

Pros

  • + Excellent web interface
  • + Fast and reliable
  • + Strong privacy stance
  • + Good customer support
  • + Independent provider

Cons

  • - Fewer collaboration features than Google/Microsoft
  • - Storage limits lower than competitors at similar price points

Verdict

"A superb choice for individuals and professionals who value speed, a clean interface, and privacy from an independent provider. Excels at core email functionality."
Zoho Mail #3

Zoho Mail

By Zoho

Affordable, secure, and ad-free business email provider, part of the larger Zoho ecosystem of business applications.

Platforms & Use Cases

Platforms: Web, iOS, Android, IMAP/POP3

Best For: Small to Medium Businesses (SMBs), Price-conscious users, Users needing integrated CRM/business apps

Key Features

  • Custom Domain Email: Professional email hosting.
  • Control Panel: Comprehensive admin console for management.
  • Collaboration Tools: Includes calendars, tasks, notes, and contacts.
  • Zoho Suite Integration: Seamless connection with Zoho CRM, Docs, Projects, etc.
  • Security Features: Includes TFA, S/MIME, spam protection.
  • Email Retention & eDiscovery: Available on higher plans for compliance.

Scorecard (Overall: 8.0 / 10.0)

Customer Support 7.0
Ease of Use & Management 8.0
Features & Integration 8.0
Reliability & Uptime 8.0
Security & Privacy 8.0
Value for Money 9.0

Pricing

Mail Lite

$1.00 / Per User/Month (billed annually)

  • 5GB or 10GB/user
  • Email hosting
  • Calendar, Contacts
  • Web access & mobile apps
  • IMAP/POP
Mail Premium

$4.00 / Per User/Month (billed annually)

  • 50GB/user
  • Attachment size limit 1GB
  • Archival & eDiscovery
  • White labeling
Workplace Standard

$3.00 / Per User/Month (billed annually)

  • Includes Mail Lite features
  • Zoho Office Suite
  • Zoho Cliq (Chat)
  • Zoho Meeting

Pros

  • + Excellent value for money
  • + Strong privacy focus (no ads)
  • + Good feature set even on low tiers
  • + Integrates well with other Zoho apps

Cons

  • - Support quality can vary
  • - Interface might feel less modern than competitors to some

Verdict

"An outstanding value proposition, particularly for SMBs already using or considering the Zoho ecosystem. Offers robust email features and strong privacy at a very competitive price."
#1

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Google Workspace #1

Google Workspace

By Google

Comprehensive productivity and collaboration suite centered around Gmail, offering custom domain email, cloud storage, video conferencing, and shared calendars.

Platforms & Use Cases

Platforms: Web, iOS, Android, IMAP/POP3

Best For: Small Businesses, Enterprises, Collaboration Focused Teams, Education

Key Features

  • Custom Business Email: Professional email addresses using your domain (@yourcompany.com).
  • Gmail Interface: Leverages the familiar and powerful Gmail web interface.
  • Google Drive: Cloud storage integrated across the suite.
  • Google Meet & Chat: Integrated video conferencing and team messaging.
  • Shared Calendars: Easy scheduling and resource booking.
  • Admin Console: Centralized management for users, security, and services.

Scorecard (Overall: 8.2 / 10.0)

Customer Support 7.0
Ease of Use & Management 8.0
Features & Integration 9.0
Reliability & Uptime 9.0
Security & Privacy 8.0
Value for Money 8.0

Pricing

Business Starter

$6.00 / Per User/Month

  • Custom email
  • 100 participant video meetings
  • 30 GB storage/user
  • Standard support
Business Standard

$12.00 / Per User/Month

  • Everything in Starter
  • 150 participant video meetings + recording
  • 2 TB storage/user
  • Standard support
Business Plus

$18.00 / Per User/Month

  • Everything in Standard
  • 500 participant video meetings + recording, attendance tracking
  • 5 TB storage/user
  • Enhanced security and management controls

Pros

  • + Excellent collaboration tools
  • + Familiar interface
  • + Strong integration
  • + High reliability

Cons

  • - Support can be slow for lower tiers
  • - Privacy concerns for some users due to Google ecosystem

Verdict

"A top choice for businesses of all sizes prioritizing collaboration and seamless integration with a wide range of productivity tools."
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Microsoft 365 Business #1

Microsoft 365 Business

By Microsoft

Industry-standard suite offering hosted Exchange email, Office applications (web and desktop), cloud storage (OneDrive), and collaboration tools like Teams.

Platforms & Use Cases

Platforms: Web, iOS, Android, Windows, macOS, IMAP/POP3/Exchange

Best For: Businesses of all sizes, Organizations standardized on Microsoft products, Enterprises needing advanced security

Key Features

  • Exchange Online: Robust business-class email with custom domains and large mailboxes.
  • Outlook: Powerful email client (web, desktop, mobile).
  • Microsoft Teams: Hub for chat, meetings, calling, and collaboration.
  • OneDrive for Business: Significant cloud storage per user.
  • Office Apps: Access to Word, Excel, PowerPoint (web or desktop depending on plan).
  • Advanced Security: Features like multi-factor authentication, data loss prevention (higher tiers).

Scorecard (Overall: 8.2 / 10.0)

Customer Support 7.0
Ease of Use & Management 7.0
Features & Integration 9.0
Reliability & Uptime 9.0
Security & Privacy 9.0
Value for Money 8.0

Pricing

Business Basic

$6.00 / Per User/Month

  • Web/mobile versions of Office apps
  • Teams
  • Exchange email (50GB mailbox)
  • 1 TB OneDrive storage
  • Standard security
Business Standard

$12.50 / Per User/Month

  • Everything in Basic
  • Desktop versions of Office apps
  • Webinar hosting
  • Attendee registration & reporting
Business Premium

$22.00 / Per User/Month

  • Everything in Standard
  • Advanced security (Intune, Azure Information Protection)
  • Cyberthreat protection

Pros

  • + Deep integration with Office suite
  • + Robust security features
  • + Scalable for large organizations
  • + Generous storage

Cons

  • - Admin interface can be complex
  • - Can be overkill for very small teams needing only email

Verdict

"An essential platform for organizations heavily reliant on the Microsoft ecosystem, offering powerful email and unparalleled productivity tools, especially strong on security."

Author information could not be loaded for this review.

Final Thoughts

The hosted email market offers diverse solutions, from comprehensive productivity suites like Google Workspace and Microsoft 365 to privacy-focused options like Proton Mail and Fastmail, and budget-friendly choices like Zoho Mail and Namecheap. Key differentiators include the breadth of collaboration tools, security features, storage limits, quality of support, and pricing models. Selecting the right provider depends heavily on specific business needs, budget, and technical requirements.

🏆 Best Overall Google Workspace / Microsoft 365 Business
💲 Best Value Zoho Mail
✨ [Proton Mail] Unmatched end-to-end encryption and privacy focus