Sheila Morgan
UX & Community Manager
Sheila ensures the website is user-friendly and keeps the community engaged. She leads comment moderation, reader polls, and social media interaction. With a degree in digital communications and a background in customer support, she has a sixth sense for what the audience cares about and how to keep them coming back.
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More About Sheila Morgan
Sheila Morgan blends technical UX savvy with a deep sense of community engagement. With a degree in digital communications and a career that began in hands-on customer support, Sheila has built her reputation by putting people first. She currently manages user experience and community interaction for the site, ensuring feedback loops are open and engagement stays strong.Sheila’s role spans everything from UX wireframing and A/B testing to moderating comments and social listening. She’s led successful initiatives around user polls, feedback capture forms, and audience-driven content features. Her strategic input has helped boost retention and time-on-site by turning readers into loyal participants.
She’s passionate about accessibility, inclusion, and the human side of tech. Colleagues often say Sheila can predict what the community will say about a new feature before it even launches.
Outside of work, she plays casual pickleball, volunteers in urban cleanup projects, and is known for hosting unbeatable game nights with friends. She lives in Portland and is a loyal patron of local bookstores and tea shops.